If you are thinking about relocating, North Tyneside offers outstanding opportunities for business development and a top-quality lifestyle – the area boasts the UK’s largest and most successful office park, two Enterprise Zones and superb transport links.

Tesco Bank


Tesco BankThe largest supermarket bank in the UK created 1,200 new jobs in North Tyneside – thanks to support from North Tyneside Council.


Tesco Bank opened a state-of-the-art contact centre at Quorum Business Park in 2009 as part of a major investment in its general insurance services division.


The announcement was a huge boost for the area’s vibrant contact centre industry and a major success for the regional investment team that worked with Tesco Bank and its advisors for several months to attract the jobs to Tyneside.


North Tyneside Council established and co-ordinated a public sector ‘response group’ specifically for the project to provide a single point of contact for recruitment and training tailored to meet the specific requirements of Tesco Bank. The project also received a £2million Grant for Business Investment (GBI). This was used to cover significant fit-out costs to create their world-class headquarters equipped with modern telephony and ICT equipment.


At the launch of the new contact centre, Benny Higgins, chief executive of Tesco Bank, said: “I’m delighted to be announcing more jobs as we push ahead with our exciting plans to build the Tesco Bank. North Tyneside is the ideal home for our new insurance customer service centre.


“The North East of England has strong experience in customer services and the financial sector, with a well-qualified and enthusiastic workforce.


“The region is a great fit for our business and as it develops we will be investing even more in the area over the coming years.”


North Tyneside Council was delighted to land such a high scale project, with the Elected Mayor commenting: “We are delighted that the strong partnership working in this region has once again helped us to secure high calibre investors, such as Tesco Bank. As a council our role has involved working with the investment team to secure an attractive offer and support package that ensured we could bring these 1,000 jobs to the region.


“This support will continue going forward as we help to embed the company in the borough and support its recruitment and training plans to ensure it has a successful future in North Tyneside.”




To find out more about locating your Business, Professional and Finance Service business in North Tyneside, contact us on 0191 643 6409 or email business@northtyneside.gov.uk

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